问题:老师，目前运费涨了，我们想让客户共同承担运费回复思路:站在客户的角度上说，让客户给予更多的时间。
回复话术
Dear James,
I am so so sorry to hear that you are suffering the second effects of the Covid-19 at this moment, andreally hope that everything becomes normal and goes well soon. Anyhow, please help me take care of yourself & your family & your team.
However, I have to bring a not good news, our forwarders all said it’s very hard to use the shipping wa by air (DDP) through the ALIBABA platform in this period time, because customs check is so strict for the customs broker now,especially for UK, and even though the customs clearing is successful, but it also have the risk that the goods are returned back from UK.
Besides, the transport cost is not stable now and it is increased crazily, it is higher than in the previous period (Before US$5900,now US$6840), even, it will be more higher within coming weeks, the status is not positive. So, if you decide to order, please kindly consider earlier, which also help you save money.
But, I understand that it is a special time and not easy for both of us during VRIUS, so, as long as has any possibilities, I try to help you save more money in business, and we consider that bear this extra cost together with you, that is, both of us pay half of US$940, even if we also don’ t have much profi from this order, but, I understand that we are not only one time cooperation but long-time, how do you think ?
If you decide, please kindly check my revised PI draft, and I wait for your earlier confirmation actually because the time is not enough for us and it did a money.
Thank you very much for your kind understanding and wait for your early reply.
Yours sincerely,
Xxx
未经允许不得转载：销售人 » 外贸运费涨了，如何让客户共同承担
