问题:一开始给客户报错运费后来已经给客户更正过来后客户一直没有回复，询问我们外贸老师如何写一封高情商跟进客户邮件?回复思路: 利用高情商话术跟客户说错误在订单前而不是订单后成功挽回信任危机。
回复话术：
Dear Xxx,Sorry again for the unprofessional quotation on the shipping cost quotation luckily this happened befororder, God still loves me.
I really hope this would not bring you the “trust-lost” but more trust, a chance should be given to the one who compensate their mistakes.
Your reply on the confirmation would offer me more courage to improve myself better.
Looking forward to your kind reply!
Best Regards.
Yous Xxx
未经允许不得转载：销售人 » 外贸业务因为运费报错客户不回复如何发邮件
