问题:由于疫情原因，客户要减少定金比例，怎么办好呢?
回复话术:
第一种:让步 (这种时候让一点也是情理当中)
Dear Xxx,
Thank you very much for your kind reply.
As business partner sure we have to support each other, especially in the special period like now, I didforward your situation to our company in our daily meeting for application.
Our company decided to support you in the deposit with only 20%, please also share your bestunderstanding that our company also suffered a lot from the Coronavirus Outbreak, now we are facing avery difficult period.
So I really hope you can double confirm if you could accept only 20% deposit so that we could worktogether to help each other to pass this difficult period.
Your reply on the confirmation would be highly appreciated.
Best Regards,
Yours Xxx
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