外贸客户要账期不付订金如何回复

问题:新客户要求不付订金让我们备货,没有办法提供给客户,应如何跟客户沟通呢?
回复思路:诉苦和哭穷为总体思路。
回复话术:
Dear Xxx,
Thank you very much for your email and kind information, you are really very kind, we appreciated foryour kind understanding. We also understand it is first time for you to learn and cooperate with us , soyou also check everything , that is necessary. I agree with you 100%. However, during this hard VIRUS in China Market , any business, we must pay 100% deposit to buy pp material , so usually , we gave all other old and new client 50% deposit and then 50% balance before shipping .I am afraid that our competitors required same, after all, it is China market trend now during this special time.
In fact, we have been talking with our PPT suppliers, please kindly note that there are not only onesupplier who required us to use full cash to buy materials, also near our Chinese new year, 200%demand crease in china market ,They will increase the price about 4%. We promised to them beforethat we have 10 containers, however, the quantities become 4 container finally , it will be caused ppsupplier ask higher cost.
But, anyhow, we still keep the original price as same as 10 container, because you can image that thefeeling is so strong that I want to do business with you soon, meanwhile, I also need your support thistime. that is, 50% deposit and 50% balance after bill of loading copy . I really hope that you can putbest understanding on it, that is our baseline, otherwise, I am afraid that we can not deal with itsuccessfully, that will be a big shame.
As long business partners we should help each other to solve problem and grow bigger, sure if you cansupport us , I do believe we would feedback you more in the future when you need and help from us
Looking forward to your kind reply.
Best regards,
Xxx

未经允许不得转载:销售人 » 外贸客户要账期不付订金如何回复

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