第二种，不让步
Dear Xxx,
Thank you very much for your kind reply.
Due to the Coronavirus, both of us suffered a lot from it ,sure I can understand totally about yoursituation, anyway at the same time our company also need your understanding.
As a factory with huge expense every month, now the cash is the most important thing for us, becausenow all of our material suppliers changed their policy too, we also have to pay cash to get the orders(before we could still get some credit from them)
Now only cash can help us to move the orders on, please do trust if we could still make the factory movenormally, sure I would accept lower deposit for you.
I also changed our policy to all of our other customers with 50% deposit, so please do trust I still keep the same for you is actually I“reduced” the deposit proportion, I really hope you can share your best.understanding on it and support us.
Your support on the deposit today sure our company would feedback you more in the future when yoyprobably need.
Looking forward to your kind reply.
Best Regards,
Yours Xxx
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