问题: 客户收到样品后怎么跟进?回复思路:
下面的三个话术都是针对客户收到样品后如何更好地跟进客户,这个时候跟进客户的大忌是那些冷冰冰的How about the sample testing这类的空洞的话术,我们要想成功地撬动客户对我们样品测试的回复,那我们就应该有这些充实饱满的话术,这样子客户根本找不到不回复我们的理由,只要客户一回复,我们就有机会在样品战中脱颖而出。
回复话术:
Dear Xxx,Wish you havea nice dayandeverything goes well.(后面的沟通是不用再自我介绍的,请注意)
I just checked the logistics information and the goods have been successfully signed. I am so excitedabout it and I have to say thank you for your patience and effort on this order so that we finally madethis order happen.
I do believe now you should be in the testing procedures, sure if you have any questions about the
samples testing, please share them with me so that I can offer you the help with my professional product
knowledge and experience.
Our biggest holiday, Spring Festival is approaching to the end of this month. I really hope we canknowledge and experience.confirm the order before our holiday so that we can collect the material for you order so that we canarrange the production for you as long as we come back. (This is our special period, so sure the soonerwe prepare the order the better and sooner we can offer you the product after our holiday).
Your reply on the confirmation would be very helpful for us to confirm the order details for 3,000 pcs
Looking forward to your kind reply.
Best Regards,Yours Daisy
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