问题:做外贸过程当中我们经常会遇到一些情况就是客户总是强调他自己是大公司从来不付样品费并说了很多原因我们要如何说服客户?
回复话术
Dear Xxx,
Thank you very much for your kind reply
Sure I can understand what you mentioned in your email, anyway I am very sorry but I didn’t have anychance to convince our company to offer you the total free samples, as our company is one of the biggessuppliers of Xxx Product in China, our company has around 50 sales who enjoy the same policy in thesamples, sure our company won’t give me the exception for a new customer who didn’t make thebusiness with us before. (Sure we had the free sample policy for our regular customers).
So I really hope you can double confirm about the solution So that we could move the order forward
1.XXXXXXXXXXX
2.XXXXXXXXXXX
Always I do believe only small companies could change their rules easily in the free samples, you canhave a try the sample from a bigger supplier to test the difference, thank you very much.Looking forward to your kind reply.
Best Regards,
Yours Xxx.
未经允许不得转载：销售人 » 外贸客户以大公司自居，不付样品费
