问题:当我们遇到客户不愿意付样品费的时候我们可以利用下面的这种站在人性的高度的话术去说服客户,针对不愿意付样品运费的客户,有什么好方式让客户付运费么?
回复话术Dear Xxx,
Thank you very much for your kind reply.
I am very sorry but as the first cooperation, I am afraid our company would not accept to send you thefree sample.
Anyway please do trust we can deduct the sample cost in our bulk order, business should share
understanding and support to each other, we would love to help, but at the same time l need your helptoo, as we know customers would pay more attention to thepaid”things but not“free things” , wwon’t get huge profits from the samples,but as per my experience only “payed samples” bring orders burnot “free samples”.I really hope you can understand.
The shipping cost is only xxx total door to door delivery. For building our long term partnership
Every car has a strict quality inspection before it leaves the factory. I am confident you will be satisfiedwith our quality and function.
Looking forward to your kind reply.
Best regards,
Yours Xxx
未经允许不得转载:销售人 » 客户不愿意付样品费外贸业务如何应对