回复思路: 这些都是可以在与客户之间产生了一些分歧或是问题后可以用上去挽回客户的话术并取得良好的效果一。
案例回复4：
Dear Xxx,
wish you have a nice day and everything goes well.
Time flies, It has been more than 3 years after our last communication about the Xxx Product.
In the past 3 years, I do believe no matter your company or our company should have had a lot ofchanges, our company developed very very very much under your help.
Today our company held a meeting of our VIP customers in the past 5 years, sure you were one of them.Please allow me to say that my boss would love to forward his late apology to you, because we had a lotof unhappy experiences for some reasons, my boss mentioned it was all of our fault.
So the purpose of my email this time:
1.Try to reconnect you and forward the “thanks” to you.
2.We also would love to try to build the cooperation with you again, because my boss thinks we shouldhave the ability to meet your requirements totally with our present production technology and ability.
If you read this email, please try to get back to us. (one day when you come to China again, my bosswould very love to meet you once more to show you our differences in the past 3 years)
Looking forward to your kind reply
Best Regards,
Yours Xxx
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