问题:当客户说别人的质量跟我们一样，但是我们价格就是比别人高怎么办?回复思路:就是客户在将我们军，给我们带来一些谈判上的压力和麻烦。所以我们要利用反将军思维将客户的注意力还是维持在产品上，反过来给客户带来一些压力和麻烦，以达到堵住客户砍价的目的。
回复话术:
Dear Xxx,
Thank you very much for your kind reply.
Please do trust we are all factories in China, we should not have so big difference in prices, anyway wewould love to offer you my help to find out the reasons with my professional product knowledge andexperience(We think you are also very interested):
- You collect the samples from us (including your other suppliers) so that you find out the reasons byyourself.
- Quicker way: you can ask your supplier to send a sample to our forwarder’s warehouse (as ourfactory address would make them hesitated) , We promise we will compare the samples in the fair wayand offer you a report. (We would bear all the cost needed, it takes only one day from their company tous).
Please do trust the most expensive products are always not the ones with reasonable profits but thwrong products.
Looking forward to your kind reply.
Best regards,
Yours Xxx
未经允许不得转载：销售人 » 外贸业务如何让客户砍价回归产品质量和服务
