问题:在疫情期间如何催客户付尾款出货并成功返单?回复思路:利用逆向思维告诉客户“危”其实是“机”成功撬动客户付尾款并成功返单所以无论什么时候我们要做的是“如何给客户创造价值”，那么销售将是战无不胜。由此同理可牵出如果客户因为疫情不下单那我们可以利用这种逆向思维来简直催单,这些都是可以用来以疫情或是某种特殊事件当中利用逆向思维来催客户订单的话术。
回复话术:其实打不打折不是最重要的,重要的是要真的能表达出对客户的关心,表达出我们意解决问题的态度。
Dear Xxx,
Wish you have a nice day and everything goes well.
Time flies, it has been around half year after our agreement date of the ox Product shipment due to theCorona-virus Outbreak. I do believe the delay would bring loss for both of us.
lhough the Corona-virus Outbreak is still very serious in your country. Anyway, I think it would be thchance for us to get this order shipped:
1. Almost all the importers in your country stopped importing during the Outbreak
2 Please do trust the Outbreak would pass soon.
3.Sure, the Outbreak would bring the supplying-short gap for a certain period.
4.When this period appears, sure all the importers would rush to import the goods, but if you ship theorder now, when this supplying-shot gap appears, you are the only one who has the ready selling goods
5.So this supplying gap means profits, higher profits.
As a small business girl. I don’t know whether what I express is right or not, you can also doubleconfirm with your company and see if my opinion could help?
Sure, if you still have dificulties or other concerns, please must share them with us so that we can worktogether to make it solved together, as business partners, we should help each other to pass the dificulltime.
Your reply on the confirmation would be highly appreciated
Best regards
Yours Xxx
