问题:我去年有一个埃塞俄比亚的终端客户，要的是陶瓷窑用的吊挂砖和碳化硅板，横梁和烧嘴，给客户报过价之后，客户一直反馈我们的价格高，说淄博有一家公司报的价格比我们低了好几美金 (基本就是我们的利润)，我查了那家公司，是专门做碳化硅产品的公司之后客户说要碳化硅烧嘴的一半的量，但是要信用证空运过去，我查了一下有一定的风险就跟客户说了，后来客户就不怎么联系我了，有一段时间他因为身体原因住院了，之后我发信息他就一直不回复， 今年联系了一下，就简单寒暄了几句， 没有有效的沟通。
回复话术:
Dear Xxx,
I am sorry for saying this that I do a long time like when I got“ Thank you /l will get back to you /Iwill be in touch with you soon /I will do search first”, in fact, I never hear from your exactly, may I askwhether you are just trying to be polite, and you don’t want to reject me, isn’t this same case here ? Ifyes, I will be very very sad : -( : -(
what should it take for you and me to do business in coming days ?Is it a term, is it price, is it money ?Is it purchase time delay ?And what other part of the deals you don’t like ? Could you please sharemore with me and please let us lay everything on table, so that I can supply reliable service for you. Ireally hope that get your kind suggestion.
Thousands of thanks
Yours sincerely,Xxx
未经允许不得转载：销售人 » 外贸卡在价格上，客户不回复了
