问题:客户的货物一直在仓库，但是没付尾款，怎么做?
回复思路: 以高情商话术穷 向客户展示不容易。
回复话术
Dear Xxx,
Wish you have a nice day and everything goes well.
Actually always we would love to offer more and more favorable policy to our customers like we canhelp you keep goods in our warehouse and accept delay balance, however, please do share your bestunderstanding this delay is very long and almost already 6 months, especially, with Christmas holidaand new year coming, our most material suppliers only accept cash in advance then arrange materialsfor us, actually this would cause us very big cash pressure, so our company would love to get yourunderstanding about it and try to pay in time as we agreed? Besides, I always get big pressure from ouaccount dept every day, and I can not sleep well at all.
Sure if you could support us more this time, our company would feedback you more in the future wheryou need from us. Sure I hope more that we can keep the emotional business but not only cold businesI do believe business is always not only business
So, how about we continue to keep your order in our warehouse, however, at least whether you pay thebalance now ?
Best Regards
Yours Xxx
未经允许不得转载：销售人 » 外贸业务如何催尾款待发货
