问题:巴基斯坦或是印度的爱砍价的客户,如何沟通?回复思路: 对付这种巴基斯坦或是印度的爱砍价的客户就要利用这种犀利的高情商话术去撬动客户。
回复话术:
Dear Xxx,
Wish you have a nice day and everything goes well.
As per our communication, your patience is really impressive and helpful, I do believe you have thereal order that made you so patient and negotiable.
It is also not my first time to deal with customers from our Brother country Pakistan, I know ourbrothers like negotiation very much.
As a small business girl, I don’t know very much big business, but sure I know:
- The most profitable business is always not the lower prices.
- Too low prices bring not always higher profits but most of the time lost, as lower prices are always
with reasons. - You have to spend a lot of time in some small orders, is time not precious? The main problem is:
the ‘a lot of time’ still makes you worry about the quality very much. - Please do trust that a stable supplier is the biggest “profits”.
- As a professional and responsible sales, sure I would not quote you the high price to push you away
actually my commission would not get more when we sell higher prices to you. - Please do trust if you leave me 1 cent more profits sure we would feedback you more in the future
when you probably need help from our side. - But if you push the suppliers too much in the cost, sure when you need some other help they wouldfeedback you the ignorance (Did you have the experience of these I mentioned?)
I am very sorry but I should not say something like this, anyway I think I have to because as aprofessional and responsible sales, sure [ will try to convince you in this order, can we save the time todo something bigger but not in this small order? As a businessman, I think you must have somethingbigger than this.
Please share me a chance to prove our service and products deserve your trust.
Looking forward to your kind reply.
Best regards,
Yours Xxx
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