外贸业务遇到傲慢的欧洲客户如何回应

• 傲慢的欧洲客户说:
• am rid of all this “quality” sales gossip.All Chinese stuff does not reach German quality at all so stop talkingabout quality. The reason why European people are buving in China isthe price and if you can not meet our expectations you are simply out.So please shut up or deliver to my desired price.
• (原因是给客户报了$608含运费的样品，客户却说$299 能做就做，不能做闭嘴)这种情况身为中国外贸人肯定是不能忍，一定要强有力且有素质地回击:
• Dear Xxx.
• Thank you very much for your kind reply.
• am very sorry but honest I don’t like the way you talk, if we had onlyprice, then we would not have any market in Europe, the main reason oulproducts are popular in Europe is we have not only good price but alscgood quality at the same time. German quality is good, but they can’t helryou to large your business, the one who could help you to make biggebusiness is China, is made-in-China.(But people always show the besside to outsider. how pathetic…)lf you come to China one day, you will find China is getting much betterthan most of Europe.Europe take advantages in Oil Car: China will take advantages in theElectric Car at present and even in the future decades
• Now I quoted vou the reasonable cost for one sample of our Xxx Productwith total cost $608 this is only sample for testing, we didn’t get hugeprofits from it either.As long as we come to bigger bulk order, the best price I can offer to yolis $xxx/pc based on xxxpcs.(如果不知道数量就给报区间价然后引导客户说出具体数量需求).
• Sure business is fair for both of us, I really hope we can share respect toeach other so that we can help each other to grow together.
• Looking forward to your kind reply.
• Best RegardsYours Xxx.
• 翻译：
• 亲爱的xxx。
• 非常感谢您的友好回复。
• 非常抱歉，但老实说，我不喜欢你说话的方式，如果我们只有价格，那么我们就不会在欧洲有任何市场，产品在欧洲受欢迎的主要原因是我们不仅价格好，而且质量好同时。德国质量好，但不能帮你做大生意，能帮你做大生意的是中国，是made-in-china。（但人总是向外人示弱。多可怜。。。 )如果你有一天来到中国，你会发现中国比欧洲大部分国家都好得多。欧洲在油车上占优势：中国现在乃至未来几十年在电动汽车上占优势
• 现在我给你报的是我们Xxx产品的一个样品的合理成本，总成本608美元，这只是测试样品，我们也没有从中获得丰厚的利润。只要我们来更大的批量订单，我可以提供最优惠的价格to yolis $xxx/pc based on xxxpcs.（如果不知道数量就给报区价然后引导客户说出具体数量需要）。
• 当然，生意对我们双方都是公平的，我真的希望我们能互相尊重，这样我们才能互相帮助，共同成长。
• 期待您的回复。
• 最好的问候你的 Xxx。

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