外贸业务五封回复率99%高情商催款邮件话术

高情商催款邮件话术 (客户看到都要“怕”)

• 第一封
• 让客户看了不付款都不好意思的话术
• 给客户发了 PI/合同后客户已读不回: 跟进客户三步曲Dear Xxx,
• Wish you have a nice day and everything goes well.
• 第一步: 对上次沟通内容做一个总结
• Thank you very much for your kind patience which was very helpful for usto confirm the order details of our Xxx Product and l also sent you thePI/order for confirmation.
• 第二步:引导客户进入下一步As long as you confirm the order and arrange the payment then I will startthe production immediately so that we can meet our agreed delivery date
• 第三步:情商推进
• We are just one step from the cooperation, we already spent so much timein this order to help each other to walk 99 steps, I do believe both of uswould love to make all of our effort to be move valuable in the final step.
• Looking forward to your kind reply
• Best Regards
• Yours Xxx.

• 第二封
• 让客户看了不付款都感觉失落的话术
• 以高情商话术跟进客户女生版本: A girl is still waiting for your kind reply from 11000 miles away通用版本: Iam still waiting for the chance to offer you the help with myprofessional product knowledge and experience.
• 宁愿跟S客户也不要等S客户

• 第三封
• 让客户看了不付款都受到道德谴责的话术
• 以道德话术跟进客户Dear Xxx
• Wish you have a nice day and everything goes well!
• Time flies, it has been more than 3 days (some time) since replied yourinquiry about our Floor Chair with 3 questions about the Customized SizeFunction and Quantity which are very important for the quotation.
• After two emails I followed your order without your reply, I do believe youmight have something more important or urgent to solve, so l am writingthis email as friend and see if you need some help from my side.(道德话
• Please do trust sometimes only some words are also a kind of comfort, asbusiness is always not only business, we could have more more thanbusiness.
• Looking forward to your kind reply.
• Best Regards
• Yours Xxx.

• 第四封
• 让客户看了不付款都内疚的话术
• 以逆向思维话术跟进客户Dear Xxx,
• Wish you have a nice day and everything goes well.
• Time flies, it has been around xxx time after we confirmed the order of our Xxx Product ano also sent you the schedule of the order for your better decision
• am very sorry but l am a little worry about this order that I didn’t offer you the enough helpto finalize the order. sure if vou still have some other difficulties or concerns before orderingplease must must must share them to me so that we could help each other to solve thenrtogether or fiqure out a better solution
• lf the order were postponed or cancelled just because my un-enough help, would feel veryguilty.(逆向思维)
• Looking forward to your kind reply.
• Best Regards你长得这么好看，又感觉能帮到你，点个赞呗Yours Xxx.

• 第五封
• 让客户看了不付款都对不起我们的话术
• 以敬业话术跟进客户
• Dear Xxx,
• Wish you have a nice day and everything goes well.
• am very sorry for the continuous emails following in your order, as your professional andresponsible sales, I do believe this is the right thing that a sales should do, and l iust try tooffer you my help.
• really hope my persist in doing the right thing should exchange the right feedback, a righteffort to offer help should not be exchanaed with only silence or ignorance which would nothelp to move the order forward,only more communicationwould exchange a bettebusiness.(敬业话术)
• am totally ready to offer you my further help with my professional product knowledge andexperience,I really hope you didn’t water this enthusiasm down
• Looking forward to your kind reply
• Best RegardsYours Xxx.

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