外贸业务合作几年的老客户因为价格给别人下单了一封邮件解决问题

• 应该是要先想办法找出客户不下单的具体原因 (也就是价格高或价格低的)
• Dear XXX,
• Have a great day and hope you are all well
• Thank you very much for your continued support and help. You are our company’ssuper VIP gold customer and my best friend. When I started to write this email,cannot hold my tears in my eyes and remembered the scene where I personallyoversee the loading scene for you at the loading site in the hot summer, what anhonor to have a good partnership with you
• Sure a good business needs more communication with each other, as youmentioned that you left us mainly because of the price.Today our company held a meeting for you specially, as business partner, oulcompany would love to request your help to:

1. To share us the quotation from your other supplier (you can delete the name andother information that you think necessary but leave the product specifications) sothat I can confirm:
   1) lf the prices are compared in the same level?
   2) Find out the possibility to improve our product and cost.xiaoshouren.cn
2. lt would be best if you could send a sample to us for double confirmation3. Or other suggest that you would love to give me.
   Your reply in the help to find out the reasons would be highly appreciated andgrateful.
   Looking forward to your kind reply
   Best Regards
   Yours Xxx.
   翻译：
   亲爱的 XXX，
   祝你有美好的一天，希望你一切都好
   非常感谢您一直以来的支持和帮助。您是我们公司的超级VIP金牌客户，也是我最好的朋友。当我开始写这封邮件的时候，我的眼泪止不住地流了下来，想起了在炎热的夏天我在装货现场亲自为您监督装货现场的情景，很荣幸能和您建立良好的合作关系
   好的生意当然需要彼此多沟通，正如您所说，您离开我们主要是因为价格。今天我们公司专门为您开了个会，作为业务合作伙伴，我们公司很乐意请求您的帮助：
3. 把你们其他供应商的报价单分享给我们（你们可以删除你们认为必要的名称和其他信息，但留下产品规格）以便我确认：
   1）如果价格是在同一水平上比较的？
   2）找出改进我们的产品和成本的可能性。
4. 如果你能把样品寄给我们进行双重确认，那将是最好的 3。或者其他建议你愿意给我。
   您在帮助查明原因中的回复将不胜感激和感激。
   期待您的回复
   此致
   你的 Xxx。

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