外贸业务一封邮件安抚拖了很久交期的客户高情商话术带来的结果

• 这个时候很有可能很多都是我们不可控的因素，也就是我们没有办法改变的现状，那我们只剩下一个方法就是利用高情商话术安抚客：
  Dear Xxx.
  am awesome sorry for the delay delivery again and again
  Please share yourbest understanding that this is really unexpecteosituation out of our control due to the shipping, but it happened like nowwe are still also pushing and waiting the feedback from our shipping agent.though we shouted the same thing to our forwarder, though we would loveto kill our forwarder just like you would love to kill me
  Now I am communicating with our forwarder very hard to push about thegoods, sure this would bring lost for both of us, especially the trust lostanyway please do trust we are the one who would love to bring the goodsto you in the soonest time most most most most most…..
  know my tears can’t help but please do trust we are also trying very hard.
  so now your understanding is really important and highly appreciated.
  Sorry again for the late delivery, sincere apology from all of our company
  Best Regards
• 翻译：亲爱的xxx。
  非常抱歉一次又一次延迟交货
  请分享您的最佳理解，这确实是由于运输而无法控制的意外情况，但它发生了，就像现在一样，我们仍在推动并等待我们的运输代理的反馈。尽管我们向我们的货代大声疾呼，尽管我们很乐意杀了我们的货代就像你想杀了我一样
  现在我正在非常努力地与我们的货运代理沟通以推动货物，肯定这会给我们双方带来损失，尤其是失去信任无论如何请相信我们是最愿意在最快的时间内将货物运送给您的人大多数……
  知道我的眼泪忍不住，但请相信我们也在努力。
  所以现在您的理解非常重要并且非常感谢。
  再次对延迟交货表示歉意，我司全体诚挚的歉意
  此致

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