做外贸的过程经常会遇到很多客户不愿意付样品费的情况,身为业务员一定要利用高情商话术去反将及说服客户(今天是第一种情况,明天给第二封针对第二种情):
Dear Xxx,
Thank you very much for your kind reply.
am very sorry but as the first cooperation, I am afraid our company would notaccept to send you the total free sample.
Anyway please do trust we can deduct the sample cost in our bulk orderbusiness should need us to share more understanding and support to eachother, we would love to help very much, but at the same time I need your helptoo, as per our experience we know customers would pay more attention to the“paid” things but not “free” things, we won’t get huge profits from the sampleswe do believe only “paid samples” would bring orders but not “free samples”,really hope you can understand
The shipping cost is only $xxx total door to door delivery. For building our longterm partnership, every of our sample has a strict quality inspection before iteaves our factory. l am confident that our sample is exactly the same as whatyou required and you will be satisfied with our quality and functions.
Looking forward to your kind reply
Best regards
Yours Xxx
翻译:
非常感谢您的友好回复。
非常抱歉,作为第一次合作,我公司恐怕不接受免费寄送样品给您。
无论如何请相信我们可以在我们的批量订单业务中扣除样品成本应该需要我们彼此分享更多的理解和支持,我们非常乐意提供帮助,但同时我也需要你的帮助,根据我们的经验我们知道客户会更关注“付费”的东西而不是“免费”的东西,我们不会从样品中获得暴利我们相信只有“付费样品”才能带来订单而不是“免费样品”,真的希望你能理解
送货上门的总运费仅为 $xxx。为了建立我们的长期合作伙伴关系,我们的每个样品在离开我们的工厂之前都经过严格的质量检查。我相信我们的样品与您要求的完全相同,您会对我们的质量和功能感到满意。
期待您的回复
此致
你的 Xxx
未经允许不得转载:销售人 » 外贸业务客户不愿意付样品费怎么办-1一封让客户拒绝不了的邮件