问题:老师，客户收到样品后我们没怎么跟进，如何进行后续的跟进呢?
回复话术:
Dear Xxx,Wish you have a nice day and everything goes well.
Thank you very much for your kind trust and support in our previous order about our Xxx Product.
Time flies, it has been around xxx days/months after our delivery, I do believe you have alreadyI am very sorry but my following email came late. 1. Are all the goods in goodreceived the goods,condition after you received the goods? 2. Are all the goods as the same as the one you need? (we madeexactly according to your requirements). 3. During the selling, did you meet any difficulties that mightprobably need the help from our side? Please do trust we are always totally ready to offer you the helpwith our professional product knowledge and experience. Your reply on the feedback would be veryimportant for us, especially the problems that you met would be very helpful for us to improve ourproduct and service.
Looking forward to your kind reply.
Best Regards,
Yours Xxx
