外贸业务产品质量问题,客户要终止合作一封邮件挽回

  • 1:想办法改善质量以达到客户的要求2: 切记不要给自己设限 (如果我们无法满足客户要求时),要想办法寻找资源去合作以解决客户的问题,并且要在客户之前找到新的资源下面的话术可以参考一下:
  • Dear Xxx,
  • Thank you very much for your kind support in the past orders
  • Today our company held a meeting of your order specially together withour production manager, and we would love to try our last effort to keepyour order:1. We would love to request your final chance which would be veryimportant for our company, it would be probably our developmentmilestone.xiaoshouren.cn
  1. As per our double confirmation with our production manager andtechnicians, we would try to improve the machine with following points1)Xxxxxxxxxxxxxxxxxxxxx
    2)Xxxxxxxxxxxxxxxxxxxxx3)Xxxxxxxxxxxxxxxxxxxxx4) Xxxxxxxxxxxxxxxxxxxxx5)Xxxxxxxxxxxxxxxxxxxxx
    We are very confident to solve the issues this time, if our company stillost this final chance you offer to us, then we have to say we deserve itanyway your final chance would be highly appreciated and grateful by alof our company.
    Looking forward to your kind reply
    Best Regards
    Yours Xxx.
    翻译:
    亲爱的 Xxx,
    非常感谢您对过去订单的支持
    今天我公司特地和我们的生产经理一起召开了您的订单会议,我们很乐意尽最后的努力来保住您的订单:1。我们很想请求您最后的机会,这对我们公司来说非常重要,这可能是我们发展的里程碑。
    2.根据我们与我们的生产经理和技术人员的双重确认,我们将尝试从以下几点改进机器1)Xxxxxxxxxxxxxxxxxxxxxx
    2)Xxxxxxxxxxxxxxxxxxxxxxxx3)Xxxxxxxxxxxxxxxxxxxxxxxx4)Xxxxxxxxxxxxxxxxxxxxxx5)Xxxxxxxxxxxxxxxxxxxxxx
    我们非常有信心解决这次问题,如果我们公司仍然失去您提供给我们的最后机会,那么我们不得不说我们应得的无论如何您的最后机会将受到我们公司的高度赞赏和感激。
    期待您的回复
    此致
    你的 Xxx。

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