问题:老师,现在有意向下单顾客,但是货代快递快放假了, 我应该怎么回复来表达我们订单正常进行,但是发货年后。我主要想找专业点的说法,询问顾客这个项目的计划截止日期是啥?
回复话术:
Dear Xxx,
Thank you very much for your kind support and new order
Please kindly consider that express companies have been off duty and started holiday, even if we finished order within 7 working days.
So, for your new order, we would pay much more attention and put it into production line in prior once we back from holiday, that is, you will be the first partner to get your order once we back from CNY holiday, whether it is available for you ? In the other hand, more earlier confirmation, more fast shipping.
Finally, I really want to express it that we don’ t want to lost you, and please give us chance to prove it that we can do better and better.
Thousands of thank you.
Yours sincerely,
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